Effective Date: 14.07.2025

Last Updated: 22.12.2025

Welcome to BALI Academy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and engage with our products and services, including downloadable workbooks, coaching sessions, and digital resources.

1. Who We Are

BALI Academy (“we”, “us”, “our”) operates the website https://www.bali-academy.com.

If you have questions about this Privacy Policy or your personal data, you can contact us at:
Email: sofia@bali-academy.com

We offer:

Free and paid downloadable resources

1:1 business coaching sessions

Online courses, templates, and digital products

2. Information We Collect

When you interact with our website, we may collect the following types of data:

Personal information you provide voluntarily
(e.g. name, email address when signing up, purchasing, or contacting us)

Technical data
(IP address, browser type, device information)

Usage data
(pages visited, actions taken on the site)

Cookie and tracking data

We do not knowingly collect data from children under 16.

3. Lawful Basis for Processing (GDPR)

We process personal data only when we have a lawful basis to do so:

Consent
(e.g. analytics cookies, advertising cookies)

Contract performance
(e.g. delivering digital products, services, or coaching you purchased)

Legitimate interests
(e.g. improving our website and services, preventing fraud)

Legal obligations
(e.g. accounting or tax requirements)

4. How We Use Your Information

We use your data to:

Provide access to our products and services

Communicate with you regarding purchases or inquiries

Analyze website usage and performance

Run advertising and remarketing campaigns

Improve user experience and marketing effectiveness

5. Email Marketing and Communications

If you opt in, we may send you emails about new workbooks, digital resources, coaching availability, or promotions. You can unsubscribe at any time by clicking the link at the bottom of our emails.

6. Third-Party Services

We use third-party providers to deliver our services. These may include:

Systeme.io – for website hosting, email delivery, and checkout

Stripe / PayPal / Wise – for secure payment processing

Calendly / Zoom – for 1:1 session scheduling and delivery

7. Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve our website.

Types of cookies we use:

Necessary cookies – required for the website to function

Analytics cookies – to understand how visitors use the site

Marketing cookies – for advertising and remarketing

Third-party tools we use:

Google Analytics (GA4) – website analytics

Google Ads – conversion tracking & advertising

Meta Ads / Meta Pixel – advertising & remarketing

Pinterest Tag – advertising & conversion tracking

Analytics and marketing cookies are only activated after you give consent via our cookie banner.

You can manage or withdraw your consent at any time through the cookie settings on our website.

8. Consent & Withdrawal

When you first visit our website, you are asked to give or deny consent via the cookie banner.

You can:

Accept all cookies

Reject non-essential cookies

Customize your preferences

Withdraw or change consent at any time

8. Your Data Rights

You have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent to marketing communications

Lodge a complaint with a data protection authority if you believe your rights are being violated

To exercise your rights, contact us at: [insert your email address]

9. Data Retention

We retain personal data only as long as necessary:

Marketing & analytics data: up to 24 months or until consent is withdrawn

Customer and transaction data: as required by legal and accounting obligations

Email communication data: until you unsubscribe or request deletion

10. International Data Transfers

Some of our service providers process data outside the European Union, including in the United States.

Where applicable, these transfers are protected under:

The EU–US Data Privacy Framework (2023)

Standard contractual safeguards provided by the service providers

11. Data Processing Agreements

We have Data Processing Agreements (DPAs) in place with our data processors, including Google, Meta, and Pinterest, in accordance with GDPR requirements.

12. Data Storage and Security

We take appropriate technical and organizational measures to secure your data and protect it against unauthorized access, alteration, or destruction.

13. Your Rights Under GDPR

You have the right to:

Access your personal data

Rectify inaccurate data

Request deletion (“right to be forgotten”)

Restrict or object to processing

Request data portability

Withdraw consent at any time

Lodge a complaint with your local data protection authority

To exercise your rights, contact us at sofia@bali-academy.com.

14. Data Security

We implement appropriate technical and organizational measures to protect personal data, including secure hosting, encrypted connections, and access controls.

15. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

17. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

📧 sofia@bali-academy.com
🌐 www.bali-academy.com/contact